Privacy Policy

1. Introduction

SequenceLabs (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

2. Information We Collect

Personal Information (provided by you):

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order history and preferences

Automatically Collected Information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

3. How We Use Your Information

• Process and fulfill your orders
• Communicate regarding orders or enquiries
• Provide customer support
• Improve website and services
• Send marketing communications (with consent)
• Comply with legal obligations
• Prevent fraud and maintain security

4. Payment Information & Card Data

SequenceLabs does not store or process full card details. Payments are handled through secure, PCI DSS-compliant third-party gateways. Data is encrypted and transmitted directly to processors.

5. Data Sharing

We do not sell your personal data. We only share it with:

• Shipping carriers
• Payment processors
• Legal authorities when required

6. Cookies

• Essential cookies (site functionality)
• Analytics cookies (usage insights)
• Marketing cookies (with consent)

You can manage cookies through browser settings.

7. Data Security

• SSL/TLS encryption
• Secure payment gateways
• Restricted access to data
• Regular security reviews

We cannot guarantee absolute security of data transmission.

8. Data Retention

We retain personal data as necessary for legal, operational, and compliance purposes. Order records may be retained for up to 5 years.

9. Your Rights

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent
• Request data portability

10. Third-Party Links

We are not responsible for third-party websites. Please review their policies separately.

11. Children’s Privacy

Our services are not intended for individuals under 21 years of age.

12. Changes to This Policy

This policy may be updated periodically. Continued use of the website indicates acceptance of updates.

Contact Us

Email: your@email.com